Curing IT Headaches

Fixed prices for your home

Common jobs for home users at a set price, so you know what it costs before we begin. No hourly meter running, and no surprises at the end. Prices include VAT.

Most people worry about the same thing: not the price of an hour, but how many hours it might turn into. So each job below has one price and a typical time. If a job turns out to be bigger than it looked, we stop and tell you before going any further — and you decide.

IT Surgery Appointment

Not sure what's wrong or what you need? Half an hour with us to diagnose the problem and advise. If we can fix it in the session we will; otherwise we'll recommend a fixed-price service or quote, and the £25 comes off that job.

  • £25 30 min IT Surgery Appointment Book

Remote IT Support

We connect remotely while you watch and fix your IT issue. Cost agreed before we start — no fix, no fee. £36 an hour.

New Device Setup

  • £70 120 min New computer set up Book
  • £50 90 min Phone or tablet set up Book
  • £35 60 min Games console, TV or streaming hardware Book
  • £50 90 min Smart speakers, doorbells, thermostats & lights Book
  • £70 120 min WiFi — coverage in every room Book

AI & Productivity Support

  • £35 60 min Microsoft 365 or Google Office set up Book
  • £35 60 min AI assistant set up — Claude, ChatGPT, Gemini or Copilot Book
  • £70 120 min AI automation for repeat tasks, emails, documents & development Book
  • £35 60 min Spotting AI scams — cloned voices & fake messages Book

Data, Backup & Recovery

  • £35 60 min Backup & recovery set up for any device Book
  • £50 90 min Data recovery — OS, disk & file restores Book
  • £35 60 min Old computer wiped & recycled safely Book

Family & Safety

  • £50 90 min Parental controls & oversight for consoles, phones & computers Book
  • £50 90 min Security — malware scanning, application reviews, password & authentication management & more Book

Repairs & Troubleshooting

  • £50 90 min PC Health Check — tune-up & clean-up Book
  • £70 120 min Malware scan, removal & protection Book
  • £99 120 min Operating system reinstall or upgrade Book
  • £50 90 min Home network, broadband & WiFi Book
  • £50 90 min Printers & scanners Book
  • £50 90 min Hardware upgrade or repair — memory, disk, graphics etc. Book

Lessons

Anything you would like to learn, at your own pace — computers, phones, getting online, staying safe, or using AI. Tell us the subject when you book. £36 an hour, for as long as you would like.

Advanced IT Services

Get in touch if you want help with advanced IT systems at home. We can help you set up Network Attached Storage, home servers, IT test labs, self-hosted AI models & agents, small business systems — or anything not listed here. Tell us what you need and we will tell you honestly whether we can help, and what it takes. Quoted individually.

What is and isn't included

  • All prices include VAT. What you see is what you pay.
  • Parts, hardware and licences are extra, and always agreed with you first.
  • Travel within our service area is included in the price, and the £5 booking fee comes off your bill.
  • If we can't fix it, you don't pay — the booking fee comes back in full.
  • If a printer or computer is beyond economic repair we'll say so, rather than charge you to keep it limping along.
  • We never ask for banking passwords, and never enter payment details on your behalf.
  • Something not on the list? Book a Surgery Appointment and we'll take a look.

Book an appointment Hourly rates